Privacy Policy

1. Introduction

AlphaBlue ("we", "our", or "us") operates the website alphablueth.com and provides software-as-a-service (SaaS) products and done-for-you web presence services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information in the following ways:

• Personal information you provide: Name, email address, phone number, business name, and any other information you submit through our contact forms or when creating an account for our products.
• Payment information: Card and supported online payment details are processed by Stripe, and we do not store your full card number. Where a specific service accepts bank transfer or cash, we may keep payer identity, transaction references, masked account details, receipts, payment evidence, and encrypted refund instructions for verification, refund, fraud prevention, accounting, and dispute handling. The product-specific privacy notice explains the records used for that service. Please refer to Stripe's Privacy Policy for how Stripe handles payment data.
• Content you store: Some of our products store the content you create. Where a product offers encryption at rest, that content is encrypted as described in the product itself.
• Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, and timestamps, collected through cookies and similar technologies.

3. How We Use Your Information

• To provide, operate, and maintain our services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send administrative information, such as updates to our terms and policies
• To improve our website and services
• To comply with legal obligations

4. Cookies

We use cookies and similar technologies to operate the site and improve your experience. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.

5. Third-Party Services

We rely on a small number of third-party services to operate:

• Stripe: for payment processing. Stripe's use of your personal information is governed by their privacy policy.
• Analytics providers: to help us understand how visitors use our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Request data portability

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].